Effective Date: April 27, 2026
This Privacy Policy describes how Waypoint Permits (“we,” “us,” or “our”) collects, uses, and protects the personal information you provide when using our website at waypointpermits.com. By using our website, you consent to the practices described in this policy.
Information We Collect
We collect personal information that you voluntarily provide when you express interest in our services, including:
- Contact Information: Name, email address, phone number, and mailing address.
- Business Information: Company name and details related to permit inquiries.
- Communication Data: Any information provided through our Contact Us, booking, or inquiry forms.
How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain our permit and compliance services.
- Improve, personalize, and expand our website and service offerings.
- Understand and analyze how you use our website.
- Communicate with you regarding customer service, updates, and information related to your inquiries or account.
- Process your permit applications and manage your account.
- Send SMS communications if you have opted in (see below).
SMS Communications and Opt-In
If you provide your phone number and opt in to receive SMS communications from Waypoint Permits:
- Nature of Messages:We may send informational SMS messages related to your permit inquiries, appointment reminders, status updates, or customer support.
- Opt-Out:You can cancel the SMS service at any time. Reply “STOP” to any message to unsubscribe. You will receive a confirmation SMS once unsubscribed.
- Help:If you need assistance, reply “HELP” to any message or contact us at (909) 275-7111.
- Rates:Message and data rates may apply. Message frequency may vary.
Information Sharing
Waypoint Permits does not sell or rent your personal information to third parties.
SMS opt-in and phone numbers collected for SMS consent will not be shared with any third party or affiliate company.
No mobile opt-in or text message consent information will be shared with third parties or affiliates for marketing or promotional purposes. Your personal data is used strictly for the purpose of providing the services you have requested from Waypoint Permits.
Cookies
Like many websites, Waypoint Permits uses cookies. These cookies store information such as visitor preferences and pages visited in order to optimize your experience by customizing our web content based on your browser type and other information. You may configure your browser to refuse cookies, though some features of the website may not function properly as a result.
Embedded Content from Other Websites
Pages on this site may include embedded content (e.g., videos, images, articles). Embedded content from other websites behaves as if you had visited those websites directly. Those sites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with the embedded content.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Your Rights
You have the right to:
- Request access to the personal information we hold about you.
- Request correction of inaccurate or incomplete information.
- Request deletion of your personal information, subject to applicable legal obligations.
- Opt out of SMS communications at any time by replying STOP.
Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
Waypoint Permits
Email: Order@waypointpermits.com
Phone: (909) 275-7111
Fax: (909) 295-5249
Website: waypointpermits.com
Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. Continued use of our website after any changes constitutes your acceptance of the revised policy.