Privacy Policy

Effective Date: 08/01/2026

Thank you for choosing Waypoint Permits. This Privacy Policy describes how Waypoint Permits LLC collects, uses, and discloses information when you visit our website, request a quote, order permits, or sign up for our email or text notifications. By accessing or using our website, you consent to the terms outlined in this Privacy Policy.

Information We Collect

Contact Information: When you request a quote, place a permit order, or sign up for email or text notifications, we collect your name, company name, email address, and/or phone number.
Load and Vehicle Information: To process permit applications, we collect details about your load, vehicle, dimensions, weight, route, schedule, and any supporting documentation you provide, including registration, insurance, and carrier identifiers such as USDOT or MC numbers.
Billing Information: We collect the information needed to invoice and process payment for permit and service fees.
Usage Information: We may collect information about your interactions with our website, such as the pages you visit and the links you click.

How We Use Your Information

We use personal information collected via our website and through our permit services for the business purposes described below. We process your personal information in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations.

To prepare quotes and estimates
To prepare, submit, and manage permit applications on your behalf
To communicate permit status, routing requirements, restrictions, and travel conditions
To send administrative information to you
To invoice and process payments
To respond to inquiries and provide customer support
To post testimonials
To send you marketing and promotional communications
For other business purposes

Text Message (SMS) Communications

Waypoint Permits values your privacy and is committed to not sharing, selling, or otherwise disclosing your opted-in SMS information to third parties. Your phone number and any information related to your SMS subscription will not be shared with any external entities, unless required by law or in connection with a legal obligation.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Consent to receive text messages is not a condition of purchase. Message frequency may vary. Message and data rates may apply. Reply HELP for help or STOP to opt out at any time.

Will Your Information Be Shared With Anyone?

To deliver the services you request, we may share load, vehicle, route, and carrier information with:

State, provincial, county, city, and tribal permitting authorities and their permit processing systems
Pilot car, escort, and routing service providers, when you ask us to arrange them
Payment processors and billing service providers
Professional advisors and service providers who support our operations

We may process or share your data that we hold based on the following legal bases:

Consent: We may process your data if you have given us specific consent to use your personal information for a specific purpose.
Legitimate Interests: We may process your data when it is reasonably necessary to achieve our legitimate business interests.
Performance of a Contract: Where we have entered into a contract with you, we may process your personal information to fulfill the terms of that contract.
Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, judicial proceedings, court orders, or legal processes.
Vital Interests: We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential policy violations, suspected fraud, situations involving potential threats to the safety of any person, or illegal activities.

All of the above categories exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties, except for aggregators and providers of text message services.

Data Security

We employ reasonable security measures to protect the confidentiality and integrity of your personal information. However, no data transmission over the internet or electronic storage method is completely secure. Therefore, we cannot guarantee absolute security.

Your Choices

Opt-Out: You can opt out of receiving email or text notifications at any time by replying STOP to any text message or following the unsubscribe instructions provided in the communication. Opting out of marketing messages does not stop transactional messages about permits you have ordered.
Access and Correction: You may request access to the personal information we hold about you and request corrections if necessary.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing behavior. You can manage your cookie preferences through your browser settings.

Changes to This Privacy Policy

We reserve the right to update this Privacy Policy periodically. Any changes will be effective upon posting on our website.

Contact Information

If you have questions or concerns about this Privacy Policy, please contact us at:

Waypoint Permits LLC
order@waypointpermits.com
909-275-7111

By using our website and providing your information, you agree to the terms outlined in this Privacy Policy.